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The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

Lead and grow a portfolio of channel partners within the Banking vertical by developing joint GTM plans, co-selling with partners and sales teams, managing pipeline and KPIs, building executive relationships, representing Alloy at industry events, and driving revenue, product adoption, and partner satisfaction.

Drive end-to-end sales to regional and community banks and credit unions: build pipeline, qualify stakeholders, partner with solutions and success teams, present pricing, negotiate contracts, close new business, and pursue upsell/cross-sell opportunities.

The Solutions Engineer Associate will support the sales process by demonstrating Alloy's platform, managing technical aspects, and collaborating with teams to meet customer needs.

The Senior Solutions Architect will lead technical implementations for Transaction Monitoring, manage client relationships, and mentor teams.

The Account Executive will lead sales efforts to engage fintech companies, close deals, and foster client relationships, leveraging upsell and cross-sell strategies.

The Lead Full Stack Engineer will design and build a scalable integration platform, collaborating with teams to develop features and mentor engineers. They will work with vendors to ensure data integration and maintain high code quality.

Contribute to machine learning model design, training, and evaluation for fraud detection. Communicate findings, develop metrics, and support production ML workflows while ensuring compliance and model governance.

Responsible for owning campaign execution, building multi-channel campaigns, and optimizing acquisition programs, focusing on driving revenue impact through data-informed decisions.