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Lead Arrive Fresh Client Success operations for produce and floral logistics, build SOPs, manage client implementations, drive ArriveNow adoption, mentor a team, ensure regulatory compliance (FSMA, STF, PACA), and partner cross-functionally to meet volume, margin, and revenue targets.

Lead and scale Arrive Fresh carrier capacity for perishable produce and floral logistics. Build and coach carrier procurement teams, implement SOPs, ensure food-safety compliance (FSMA, STF, PACA), manage bids and contracts, partner with Tech to improve TMS capabilities, and optimize carrier KPIs like lane pricing, tender acceptance, and retention.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, manage communication regarding shipments, and solve issues efficiently. You will engage in high-volume phone interactions and navigate the relationship between customers and internal teams.

As a Business Development Representative, you will manage accounts, develop shipping solutions, enhance customer relations, and drive growth in the Open Deck sector of logistics.

The role involves developing account management experiences, communicating with customers, providing logistic solutions, and managing operations for Open Deck accounts.

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

Partner with a Sr. Product Manager to translate requirements into user stories and technical specs, run agile ceremonies, coordinate cross-functional delivery, handle support and incidents, and maintain product documentation to improve user experience.

Manage delivery-to-cash for assigned accounts: serve as primary customer liaison, ensure accurate invoicing, collect past-due payments, resolve billing discrepancies, monitor AR aging, support sales/BizDev, reconcile revenue and cash, develop SOPs, and drive process improvements to maintain cash flow and customer satisfaction.

Lead and grow an operational risk team to prevent carrier fraud, cargo theft, and operational risk. Design and improve mitigation processes, manage ticket KPIs, liaise with sales to teach risk protocols, execute stolen freight recovery with law enforcement, and oversee high-value/high-risk carrier vetting and compliance.

The Senior Software Engineer will design and execute technical solutions, oversee projects, and lead software development while collaborating with cross-functional teams to deliver quality software for Arrive's products.