Senior Carrier Account Representative Responsibilities
- Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
- Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
- Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
- Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
- Maintain outstanding service performance.
- Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
- Seek opportunities for new and existing customers to utilize committed capacity.
- Build strong internal relationships with the Business Development team.
- Utilize industry knowledge to resolve issues efficiently and independently.
Qualifications
- 2+ years in a Carrier Sales or Brokering role is required
- We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
- Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.
- A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
- Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
- Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
- You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!
The Perks of Working With Us
- Achieve your financial goals through our competitive compensation and commission plan
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with a Retirement Savings Plan contribution from Arrive
- Build relationships and find your home at Arrive through our Employee Resource Groups
- Grow your career through our excellent professional development and leadership development programs
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get recognized through our employee rewards program
- Enjoy regular team outings and meals in the office!
- Get paid to work with your friends through our Referral Program!
What We Do
At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.
The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.
Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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