Supports recruitment, onboarding, offboarding, employee administration, benefits, attendance, performance evaluations, training, engagement, HR documentation, reporting, policies, and process improvements. Provides employee support, maintains confidential records, and contributes to internal communications and workplace culture initiatives while working remotely with international teams.

Leads sales strategy, pipeline management, CRM operations, forecasting, reporting, and sales-team coaching. The role focuses on improving lead follow-up, conversion rates, customer acquisition, and revenue growth while tracking performance metrics and collaborating across teams. Requires bilingual English and Spanish communication, 3–5 years of sales or business development experience, leadership experience, and proficiency with CRM platforms.

Analyze, document, and optimize organizational workflows by mapping current and future processes, identifying inefficiencies, standardizing procedures, tracking KPIs, and supporting implementation of improved methodologies and tools. The role requires process analysis experience, proficiency with diagramming and task-management tools, Excel skills, knowledge of Lean, 5S, or BPM, and conversational English fluency.