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Provides administrative and project coordination support to the Operations Manager within commercial property and casualty insurance operations. Maintains underwriting workflow procedures, manages underwriting platforms and rating tools, improves customer-centric processes, supports organizational initiatives, resolves operational and technical issues, and coordinates communications. The role requires strong organization, multitasking, collaboration, problem-solving, communication, and Microsoft Office skills, along with at least two years of commercial insurance experience and a bachelor’s degree.

The Producer generates new insurance business, expands revenue from existing clients, manages complex client relationships, and drives renewals and retention. Responsibilities include developing business plans, crafting insurance marketing strategies, negotiating with underwriters, maintaining carrier relationships, leading client meetings, and aligning insurance programs with client risk goals. The role also supports strategic planning, staff development, service improvement, and management of a book of business exceeding $1 million. Travel may reach 40%.

Leads general liability underwriting, portfolio profitability, pricing, risk assessment, regulatory compliance, business planning, client development, and team management. The role underwrites new and renewal accounts, reviews exposures, collaborates with actuarial, claims, legal, and loss control teams, prepares financial and operational reports, develops business opportunities, and supports budgeting, staffing, process improvement, and acquisition integration.

Supports Property & Casualty underwriting operations by processing new business, renewals, endorsements, and cancellations; reviewing submissions; preparing policy documents; maintaining policy data; managing workflow queues; tracking outstanding items; organizing files; supporting surplus lines compliance; performing quality checks; and assisting with reporting and process improvement. The role requires strong organization, attention to detail, communication, Microsoft Office proficiency, and a willingness to learn insurance operations.

Processes supplier invoices and employee expense reports, maintains supplier records, reconciles accounts, supports 1099 preparation, and resolves payment and invoice discrepancies. The role monitors AP inquiries, collaborates with Procurement, Finance, Treasury, Operations, and business units, and uses Workday, invoice OCR, and other AP tools to improve accuracy and workflow.

Manages financial operations for a property and casualty insurance organization, including technical accounting, credit control, disbursements, bordereau processing, cash application, receivables, claims funding, and delegated authority operations. Leads teams, strengthens financial controls, resolves billing and collection discrepancies, supports reporting and process optimization, and partners with finance, legal, underwriting, claims, and operations stakeholders on strategic projects and system improvements.

Leads accounting, financial reporting, controls, close processes, reconciliations, cash management, and regulatory compliance for the warranty business. Partners with actuarial, underwriting, claims, finance, and legal teams to assess reserves, analyze performance, support audits, improve processes, and deliver executive-level insights. Manages and develops the warranty accounting team while overseeing reporting, internal controls, and strategic initiatives.

Supports production underwriters with insurance policy lifecycle tasks, endorsements, rating, billing and policy issue resolution. The role serves agent partners, improves underwriting processes, manages operational templates, provides management information, and assists with training materials. It requires attention to detail, basic underwriting knowledge, analytical thinking, strong organization, customer service skills, and proficiency with Microsoft Office tools.

Supports production underwriters with insurance policy lifecycle tasks, including rating endorsements, resolving billing and policy issues, serving agent partners, and improving underwriting processes. Uses policy management platforms and Microsoft Office tools to execute transactions, provide management information, develop training materials, and communicate solutions to internal and external teams.

Conduct outbound telemarketing calls, assess customer needs, explain product features and benefits, document transactions, protect confidential information, follow compliance requirements, and meet daily high-volume production goals. The role requires strong communication and telephonic sales skills, flexibility, organization, and the ability to use PC-based software and automated dialing systems.