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Lead UX research and multimodal experience design for FEMA systems supporting crisis response. Responsibilities include heuristic evaluations, UX strategy, accessibility compliance, content design, stakeholder workshops, co-design sessions, design reviews, wireframes, design systems, and prototypes. The role provides Section 508 and WCAG guidance while integrating UX practices with Agile and DevSecOps teams.

Leads advanced analytics supporting FEMA mission operations, cloud initiatives, and executive reporting. Develops visualizations, predictive models, and analytical frameworks; delivers enterprise insights and performance tracking; manages data quality assessments and remediation; defines KPIs and data governance processes with leadership; and mentors junior analysts. Presents findings to executives and applies SQL, Python or R, BI tools, and statistical modeling.

Leads onsite execution of a DoD IT support program for DISA’s ITS/DMM environment. Manages personnel, schedules, deliverables, risks, funding, contract performance, technical support activities, reporting, briefings, and government stakeholder relationships. Supervises Tier I–III support teams, coordinates application and infrastructure integrations, supports cybersecurity compliance, resolves operational issues, and maintains program documentation and staffing. The role is fully onsite in the National Capital Region and requires an active Secret clearance and DoD CAC.

Owns the organization’s ISO and CMMI audit lifecycle, quality management system, compliance readiness, document control, corrective actions, and continuous improvement programs. Coordinates internal and external audits, maintains evidence and controlled records, tracks findings through closure, monitors compliance with ISO standards and CMMI practices, develops quality metrics, and supports employee training. The role works across departments to maintain year-round audit readiness and improve documented processes.

Leads complex, high-risk IT projects supporting FEMA’s National Flood Insurance Program. Responsibilities include lifecycle planning, requirements management, risk mitigation, scheduling, budgeting, stakeholder engagement, cloud migration, application development, cybersecurity, DevSecOps, and executive reporting. The role leads matrixed teams, manages Agile and Scrum delivery, develops project plans and work breakdown structures, and coordinates technical and government stakeholders in a remote environment.

Administers enterprise PKI and Thales Luna HSM environments supporting DoD infrastructure. Responsibilities include certificate authority, OCSP, CRL, certificate, cryptographic key, and HSM lifecycle management; firmware updates; vulnerability remediation; STIG and RMF compliance; key ceremonies; access control; audit logging; documentation; and cross-functional technical support. The role requires strict two-person integrity, active Secret clearance, U.S. citizenship, CAC access, and full-time onsite work in the National Capital Region.

Provides cybersecurity, risk management, compliance, continuous monitoring, and authorization support for FEMA information systems and cloud environments. Maintains RMF artifacts, security controls, vulnerability findings, POA&Ms, and audit-ready documentation. Coordinates remediation with technical teams, reviews security impacts of system changes, supports incident response and assessments, and ensures compliance with DHS/FEMA requirements, FISMA, FedRAMP, and NIST guidance.

Manage daily operations across a large DoD hosting and compute portfolio, including infrastructure, storage, applications, messaging, incident response, monitoring, change management, and service-level performance. Lead technical staff, operational initiatives, system transitions, compliance, continuity readiness, and government communications. Oversee staffing, onboarding, training, access, policies, procedures, and executive reporting while coordinating restoration and corrective actions for service disruptions.

Administer and maintain the ECGS enterprise communications environment and supporting Windows, SQL Server, IIS, networking, and clustered infrastructure. Configure messaging profiles and routing, troubleshoot transmission failures, monitor distributed applications, execute failover procedures, maintain documentation, and support OS hardening, patching, vulnerability mitigation, and IAVA/STIG compliance in a secure DoD environment.

Designs, develops, modernizes, integrates, and supports secure cloud-native applications and microservices for FEMA’s NFIP PIVOT environment. Builds Java and Spring Boot services, containerized applications, APIs, infrastructure-as-code, and CI/CD automation across GCP and enterprise cloud platforms. Troubleshoots production systems, supports performance and reliability, conducts code reviews, documents architectures, and mentors developers while collaborating across Agile and DevSecOps teams.