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Lead customer workflow discovery, onboarding, adoption, and pilot engagements for accounting firms using Clark. Manage customer communications, translate audit workflow challenges into product feedback, create and track engineering issues in Linear, and partner with Product and Engineering on prioritization. Improve implementation processes, help customers adopt AI-powered automation, and build trusted relationships with audit professionals across multiple engagements.

Drive pipeline growth by developing lead generation strategies, identifying and qualifying prospects, designing multichannel outreach campaigns, managing CRM-based lead tracking, measuring performance, aligning messaging with Product and Marketing, attending industry events, and reporting actionable metrics to leadership.

Build and ship product features across the frontend, backend, data, and integrations stack under senior engineer guidance. Write clean, tested, documented code; develop integrations and internal tools; investigate bugs; participate in code reviews; and learn engineering practices while growing toward ownership of larger product areas.

Own Clark’s partnership strategy from pipeline development through deal execution. Source, negotiate, and manage strategic relationships across technology, services, and industry sectors. Build alliances that expand market reach and drive revenue, collaborate with Sales, Product, Marketing, and Customer Success on joint initiatives, represent Clark at industry events, track partnership ROI, and improve processes for scale.

Drive new customer acquisition and expansion across existing accounts for an early-stage AI SaaS company. Responsibilities include prospecting, discovery, demos, proposals, commercial negotiations, relationship building with senior stakeholders, forecasting, CRM management, account planning, and collaboration with Customer Success and Implementation. The role also contributes to sales processes and playbooks while prioritizing customer value and long-term trust.

Supports public relations and communications through campaign execution, press release and pitch drafting, media monitoring, interview coordination, media relationship management, PR event logistics, outreach tracking, and cross-functional initiatives. The role also monitors industry trends, reports on PR metrics, and helps strengthen Clark’s presence across communication channels. It is fully onsite in New York City and requires at least one year of relevant experience.

Own customer relationships after onboarding, tracking health, adoption, renewals, and expansion. Run check-ins and QBRs, identify risks, coordinate workflow support with Audit Engineers, partner with Sales on expansion, collaborate with Product on customer needs, maintain account documentation, and help develop repeatable customer success playbooks.

Manage Clark’s IT infrastructure and end-to-end security operations. Responsibilities include implementing security frameworks, overseeing network, system, and endpoint security, assessing risks, leading incident response and breach investigations, ensuring regulatory compliance, providing hands-on IT support, managing vendors, training employees, and reporting security posture to leadership.

Support the CEO by managing calendars, communications, meeting preparation, travel, expenses, follow-ups, recruiting coordination, leadership cadence, and special projects. The role requires discretion, strong organization, proactive execution, and comfort operating onsite in a fast-paced startup environment. The Executive Assistant will coordinate with customers, investors, candidates, advisors, and partners while helping maintain company-wide operating rhythm.

Founding Product Designer responsible for defining Clark’s product experience across AI-powered audit and accounting workflows. The role owns design from research and wireframes through production, creates intuitive enterprise workflows, evolves the design system, and collaborates closely with engineering, product, audit experts, and customers. The designer will establish design practices and ensure complex, high-trust software is clear, accessible, reliable, and easy to use.