Manage and convert online automotive sales leads through phone, email, text, and digital platforms. Build customer rapport, schedule appointments, guide buyers through online and in-store processes, maintain CRM records, follow up consistently, support digital inventory presentation, and coordinate with the sales team to deliver a seamless vehicle-buying experience.

Acquire used vehicle inventory by engaging service-drive customers and vehicle owners, appraising vehicles, presenting and negotiating purchase offers, and closing acquisitions. Maintain accurate records, gather required documentation, follow dealership and state regulations, and collaborate with service, sales, management, and inventory teams. The role requires strong knowledge of vehicle values, market trends, reconditioning costs, customer relationship skills, and proficiency with appraisal, CRM, and inventory tools.