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Manage daily property accounting, including rent collection, receivables posting, bank deposits, reconciliations, delinquency reporting, prepaid accounts, and transaction documentation. Serve as the primary contact for residents’ accounting inquiries, investigate discrepancies, issue payment notices, and coordinate delinquent accounts with attorneys when necessary. Maintain accurate financial records and communicate accounting issues to property management and the Controller.

Assists the Community Manager with apartment community operations, resident and employee engagement, leasing, sales, marketing, rent collection, financial recordkeeping, delinquency management, compliance, and resident retention. Supports occupancy and revenue goals, handles resident concerns, prepares leases and notices, maintains records in Yardi, coordinates events, and serves as backup community leadership.

Assists the Community Manager with apartment community operations, resident and employee engagement, leasing, marketing, occupancy, collections, financial recordkeeping, compliance, and resident retention. Handles prospective resident inquiries, lease preparation, payments, delinquency follow-up, community events, notices, and operational activities while supporting sales goals and maintaining high service standards.

Manages employee relations matters, including workplace investigations, conflict resolution, legal coordination, documentation, and policy enforcement. Coordinates compliance training, coaches managers, leads employee development programs, and supports new-hire onboarding. Maintains investigation records and tracking systems, presents findings and training content, and collaborates with HR, legal counsel, managers, and employees. Requires local travel to multiple property sites and regular onsite work.

Assists the Community Manager with apartment community operations, resident and employee engagement, leasing, sales, marketing, occupancy, collections, financial recordkeeping, and compliance. Handles resident concerns, move-ins and move-outs, delinquency follow-up, lease preparation, deposits, community events, and retention programs while supporting team leadership and service excellence.

Serves as the first point of contact for residents, guests, prospects, and team members. Handles front desk operations, inquiries, calls, emails, resident requests, appointments, documentation, data entry, filing, reporting, and recordkeeping. Supports community leaders, resident events, move-in and move-out processes, and communication with maintenance and resident services. Maintains a welcoming, organized environment while delivering accurate, professional customer service.

Supports management of multiple apartment communities through resident engagement, leasing, compliance, audits, financial tracking, rent collection, marketing, reputation management, and operational improvement. Provides team mentorship, assists with budgets and reporting, monitors property records and Fair Housing compliance, handles resident concerns, and supports special projects. Requires regular on-site presence, physical activity, a California driver's license, and travel to sister properties.