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Provides courteous reception and customer service for a senior living community. Answers and transfers incoming calls, serves as an information resource, and performs administrative duties. Requires excellent communication, interpersonal, and organizational skills; computer proficiency; familiarity with office equipment and Microsoft Office programs; and the ability to communicate effectively in English. The position requires working at least two shifts per month.

Supports workforce compliance programs through monitoring, auditing, reporting, record maintenance, I-9 and work authorization tracking, background screening compliance, license and certification monitoring, and follow-up activities. Prepares reports, maintains compliance databases and dashboards, communicates requirements and deadlines to stakeholders, supports external regulatory filings, and provides operational backup to HR compliance leadership.

Leads integrated B2B and B2C marketing strategies for Optage and PHS Care Services. Develops campaigns, audience engagement plans, referral initiatives, and growth programs across digital, web, email, social, advertising, events, and traditional channels. Partners with leadership, coordinates internal resources and external vendors, supports business development, manages projects, evaluates campaign performance, and recommends improvements to increase awareness, inquiries, referrals, admissions, and service utilization.

Develops and executes integrated communications plans supporting organizational change, employee engagement, leadership communications, and ministry-wide priorities. Writes and edits executive communications, publications, campaigns, stories, presentations, and digital content across multiple channels. Advises leaders, coordinates cross-functional stakeholders, manages project plans, budgets, timelines, reporting, and evaluations, and ensures brand alignment and content quality. The role also provides strategic counsel, manages communications initiatives, and translates complex business and operational topics into clear, actionable messages.

Provides reception and administrative support for a senior living community. Responsibilities include answering and transferring calls, serving as an information resource, entering resident charges, running and mailing statements, receiving and applying payments, preparing bank deposits, and completing miscellaneous administrative duties.