Leads a design center team by managing, developing, training, and motivating design associates. Partners with managers and designers to improve sales performance, customer satisfaction, design consultant effectiveness, and project execution. Reviews design projects using residential interior design, color, and space-planning expertise. Requires strong communication, organization, leadership, technology, sales, and customer-service skills, with availability for evenings, weekends, and holidays.

Analyzes orders for errors, monitors and completes daily processing, troubleshoots JD Edwards orders, processes UPS shipments and manual orders, coordinates truck and production schedules, runs manufacturing and customer service reports, and completes end-of-day procedures.