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Supports the sales team by communicating with customers, processing custom and stock orders, preparing quotes, reviewing pricing and lead times, resolving discrepancies, following up on purchase orders, and assisting outside sales representatives. Maintains accurate part, customer, and quote information while coordinating with engineering and other internal departments to provide timely customer support and resolutions.

Designs springs, wire forms, and flat metal components to customer specifications using 2D/3D CAD. Performs design analysis, creates bills of materials and cost estimates, supports sales and customer collaboration, guides prototypes through approval, and troubleshoots production issues while ensuring manufacturability and customer satisfaction.

Customer-facing technical sales engineer responsible for designing springs and formed-wire components, analyzing load and fatigue performance, preparing estimates and quotations, and supporting prototyping, PPAP, validation, and production launches. The role partners with customers, sales, engineering, operations, tooling, and quality teams to deliver manufacturable, cost-effective solutions. Additional duties include BOM and routing development, root-cause analysis, analytics, Kaizen initiatives, and ongoing production support.

Customer-facing Sales Engineer responsible for developing new business, expanding accounts, assessing technical application needs, and creating estimates and quotations for spring and formed wire solutions. The role partners with engineering and operations on design, prototyping, testing, PPAP, customer qualification, program launches, and continuous improvement while balancing performance, manufacturability, cost, and lead time.