Provides customer and internal support through phone, email, text, in-person, and front-desk interactions. Manages customer orders, standing orders, keep-fill programs, account support, invoicing, and administrative tasks using a feed management system. Coordinates with sales, logistics, and operations to ensure accurate, timely service, while identifying process improvements. Requires strong communication, organization, data-entry, computer, and multitasking skills.

Plans and coordinates material flow, inventory, supplier relationships, and logistics for manufacturing and distribution. Manages inventory accuracy, sources bulk materials, negotiates supplier pricing and terms, maintains vendor and lead-time data, supports forecasting, evaluates supplier performance, and helps mitigate supply chain risks. The specialist collaborates with purchasing, warehousing, manufacturing, and logistics teams while serving as backup to the Supply Chain Manager.