Engages with online vehicle-buying customers, responds to digital leads, guides vehicle selection and purchases, and collaborates with sales, finance, and service teams. Maintains knowledge of inventory, promotions, and pricing while using CRM tools to track leads, manage customer information, and conduct follow-up. Delivers professional customer service through digital channels and manages multiple priorities independently in a fast-paced dealership environment.

Assist customers with selecting and purchasing vehicles, explain vehicle features, negotiate pricing and financing, complete sales paperwork, finalize transactions, and follow up to ensure customer satisfaction. The role requires strong communication and customer service skills, automotive knowledge, the ability to work in a fast-paced environment, and a valid driver's license.