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Provides remote application support by troubleshooting software issues, managing integrated business system deployments, documenting solutions, testing releases, supporting migrations, and coordinating with developers, service desk teams, business units, customers, and employees. The role also delivers user training, maintains compliance and documentation, identifies application defects, and supports technology projects and rollouts.

Provides remote client support by responding to inquiries, updating databases, coordinating provider assignments, tracking report status, filing cases, directing calls, and assisting with complaints and quality issues. The role requires accurate clerical work, confidentiality, compliance with HIPAA and applicable regulations, strong communication, and independent task prioritization.

Greets visitors, answers and routes calls, provides clerical and administrative support, handles mail and deliveries, maintains the reception area, and supports smooth front-office operations. Requires strong communication, organization, confidentiality, multitasking, Microsoft Office proficiency, and at least one year of receptionist or administrative experience.

Manages the implementation and rollout of national sales programs, establishes and maintains relationships with national accounts, coordinates internal teams, resolves client issues, and supports revenue growth. The role requires product and service expertise, market and competitive analysis, client presentations, budget management, reporting, and occasional travel. Experience in sales and knowledge of workers’ compensation or liability claims management are preferred.

Leads business development across assigned regions by identifying new clients, expanding existing relationships, increasing referrals and revenue, and growing market share. Develops sales strategies, maintains key accounts, analyzes market conditions and competition, delivers presentations, represents the company at industry events, and reports sales performance to senior leadership. The role requires extensive air travel and collaboration with account management and other business development teams.

Designs and maintains complex system templates, document formats, data maps, workflow configurations, and automation scripts. Develops JavaScript, XSLT, and XML solutions for dynamic documents and third-party integrations. Provides technical support, troubleshooting, documentation, training, and guidance to internal stakeholders while ensuring compliance, maintainability, and workflow efficiency.

Director of Business Development responsible for generating new business, expanding client relationships, increasing referrals and revenue, and growing market share nationally and internationally. The role develops sales strategies, presents company services, monitors market and competitive conditions, manages key accounts, reports sales results, and represents the company at industry events. This is a remote position requiring fairly regular travel and expertise in workers’ compensation and related maritime, defense, railroad, or federal employer liability laws.

Coordinate healthcare-related cases by responding to client and partner inquiries, tracking report status, maintaining accurate databases, contacting providers, managing case files, and supporting quality assurance workflows. The role includes clerical duties, complaint resolution, documentation, and timely communication with clients, physicians, and internal teams while following HIPAA, legal, and safety requirements. This is a fully remote position requiring strong organization, accuracy, communication, and independent prioritization.

Manages and documents information security controls, risk assessments, compliance programs, and audit activities. The role coordinates HITRUST and SOC 2 engagements, collects evidence, remediates exceptions, responds to client assessments and RFPs, conducts vendor risk assessments, and supports security policy, standards, and technical control development.

Processes accurate hardcopy and electronic invoices, verifies client orders and supporting documentation, monitors rush requests, reports productivity, and follows billing procedures. The role requires basic billing knowledge, strong analytical and organizational skills, accurate typing at 45 words per minute, and the ability to work under pressure and overtime when needed. This is an onsite Monday-through-Friday position in Tampa, Florida.