Responds to internet inquiries and customer leads, generates and schedules sales appointments, enters customer data into CRM software, uses scripts and lead management tools, prepares reports and documentation, and delivers professional, ethical customer service. The role requires familiarity with automotive sales and service operations, strong organization and leadership skills, and knowledge of social media marketing and blogging.

Greet and assist automotive customers, demonstrate vehicle features, present purchase options, support sales applications and financing, maintain vehicle merchandising, inspect the lot, and build trust throughout the sales process. The role requires strong communication, persuasion, customer service, enthusiasm, and professionalism in a fast-paced dealership environment.