BDC Sales Representative

Posted 2 Days Ago
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Streamwood, IL, USA
In-Office
Entry level
Automotive
The Role
Responds to internet inquiries and customer leads, generates and schedules sales appointments, enters customer data into CRM software, uses scripts and lead management tools, prepares reports and documentation, and delivers professional, ethical customer service. The role requires familiarity with automotive sales and service operations, strong organization and leadership skills, and knowledge of social media marketing and blogging.
Summary Generated by Built In

BDC Sales Representative


Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.

What We're Looking For: As a Bob Loquercio Auto Group Business Development Coordinator, you will be responsible for responding to internet inquiries and generating sales with customers who contact the dealership or who have visited the dealership.


Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance

Responsibilities:

  • Respond promptly, professionally, and courteously to all internet leads
  • Utilize scripts and workflow tools for staff to ensure uniform customer service
  • Promptly and accurately enter all customer inquiry data into CRM software
  • Overseeing the generation of sales appointments
  • Effectively utilizing lead management tools
  • Compiling all necessary reports, forms, and other documentation on a timely basis
  • Exhibiting ethical behavior, providing the highest degree of customer satisfaction, and remaining honest in all aspects of customer interaction

    Qualifications

    • Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
    • Ability to gain overall knowledge of automotive sales and service department operations
    • Strong organizational and leadership skills
    • Knowledge of social media, social media channel marketing and social media blogging

Skills Required

  • Previous experience in a disciplined, process-oriented, sales-driven role involving inbound and outbound appointment or service calls, internet leads, and internally generated customer opportunities
  • Ability to gain overall knowledge of automotive sales and service department operations
  • Strong organizational and leadership skills
  • Knowledge of social media, social media channel marketing, and social media blogging
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The Company
30 Employees
Year Founded: 2016

What We Do

Elgin Chrysler Dodge Jeep Ram is a Streamwood, Illinois automotive dealership serving the Elgin and surrounding communities. It sells new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles, including cars, trucks and SUVs, and supports customers with financing, parts and service. The dealership is part of the family-run Bob Loquercio Auto Group and emphasizes personalized customer service and ongoing vehicle maintenance.

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