Provides administrative and office support in a healthcare setting by answering calls, scheduling appointments, maintaining files, preparing documents, managing supplies, responding to member and caregiver inquiries, and coordinating services. Requires strong communication, organization, multitasking, Microsoft Office proficiency, and bilingual English/Spanish skills. The role includes occasional travel, potential after-hours or weekend work, and physical activities such as standing, walking, lifting, and moving equipment.

Coordinates the end-to-end employee onboarding process, including pre-employment requirements, orientation, documentation, system access, compliance, and cross-functional support. Maintains onboarding materials, HRIS records, and process metrics while serving as the primary contact for new hires. Partners with HR, IT, Payroll, Security, Facilities, managers, and department leaders to improve onboarding efficiency and employee integration.