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Administers employee benefits and HR operations, including enrollments, eligibility changes, COBRA, invoices, records, leave documentation, compliance support, reporting, onboarding, and offboarding. Serves as a primary employee contact, provides receptionist coverage, and coordinates with Payroll, Finance, vendors, carriers, and IT. Administers the Ask Singer AI-enabled HR assistant, supports system testing and process improvements, and ensures confidential, accurate, timely HR guidance and documentation.

Responsible for developing a sales territory, prospecting for new customers, maintaining existing relationships, and selling foodservice equipment and supplies. Duties include consultative selling, product recommendations, pricing and contract preparation, customer payment coordination, sales reporting, and travel throughout the assigned district. The role requires strong communication, organization, customer service, closing, and relationship-building skills.

Leads Singer’s equipment category strategy, manufacturer partnerships, vendor programs, rebate and incentive structures, pricing governance, and margin optimization. Oversees vendor performance, strategic negotiations, acquisition due diligence and integration, supplier KPIs, and cross-functional collaboration with Sales, Finance, Operations, and executive leadership. Represents the company in industry partnerships while ensuring preferred vendor alignment, profitability, compliance, and long-term growth.

The Contract Sales Representative develops new business and grows sales of foodservice equipment and design services in Southeast Florida. Responsibilities include soliciting consultants, architects, operators, general contractors, and clients; preparing and following up on bids; calculating pricing and rebates; reviewing and negotiating contracts; negotiating vendor deals; preparing alternate equipment packages, letters of intent, change orders, and bid documentation; and meeting contract award quotas.

Provides administrative and estimating support to the sales team. Responsibilities include gathering project specifications, entering vendor estimates into AutoQuotes, reviewing blueprints and project documents, generating cost estimates, performing data entry, maintaining office supplies, and coordinating with project managers. The role requires strong organization, communication, attention to detail, and proficiency with Microsoft Office in an indoor office environment.

Leads and scales the Projects Department across New England and Upstate New York. Oversees project execution, contract administration, procurement coordination, installations, financial performance, customer relationships, operational processes, performance metrics, and team development. Partners with divisional and corporate leadership to drive growth, profitability, standardization, continuous improvement, and successful delivery of commercial foodservice projects.

Develops and qualifies new business opportunities through prospecting, market research, networking, and industry events. Maintains CRM data and pipeline reporting, supports quotes and RFP responses, coordinates cross-functional inputs, and hands qualified opportunities to sales teams. Builds relationships with prospective customers and partners, supports presentations, tracks follow-ups, and travels as needed for customer meetings, trade shows, and business-development initiatives.