Build and deploy AI-assisted workflow automations for clinical, care support, operations, and field teams. Responsibilities include gathering requirements, configuring AI tools and workflow logic, writing prompts, testing automations, monitoring performance, documenting configurations, creating training materials, and supporting adoption. The role partners with technical and non-technical stakeholders while following standards for responsible AI and protected health information.

Administer identity, endpoint, mobile, cellular, communications, and business application platforms. Manage Entra ID, Intune, device lifecycles, access provisioning, security policies, telephony, and mobile services. Provide user support, troubleshoot technical issues, maintain documentation and inventories, support applications containing protected health information, and coordinate with the MSP and vendors. This is a full-time, on-site role in Memphis.

Own Matter Health’s AI platform strategy, architecture, governance, budget, and operations. Design secure tools and integrations for deploying AI agents and workflows, including MCP and RPA integrations. Establish development standards, monitoring, reliability, and incident-response practices while partnering with engineering, security, compliance, clinical, and operational teams. Evaluate vendors and platform investments, guide internal builders, resolve complex technical issues, and measure business impact in a regulated healthcare environment.