Top Tech Jobs & Startup Jobs

Provides first-line technical and customer support for Neumo’s cloud records and search products. Troubleshoots access, email, computer, account, and portal issues; manages support tickets; communicates resolutions; monitors account errors and data anomalies; creates help documentation and procedures; tracks recurring issues; and collaborates with engineering, QA, and product teams to improve customer experience.

Provides technical support to taxpayers by phone and email, diagnosing issues, guiding users through troubleshooting, documenting interactions, and collaborating with peers and development teams. The role requires customer service experience, basic Windows proficiency, softphone operation, strong communication, multitasking, and problem-solving skills in an on-site office environment.

Own FP&A partnership for Product, Engineering, Security, and IT. Build financial models and build-versus-buy business cases, optimize cloud and vendor spending, support roadmap prioritization, forecast technology OpEx and CapEx, manage headcount analysis, and deliver variance reporting to senior leadership. The role requires translating technical decisions into financial insights and partnering with senior technology executives.

Manage organizational social media accounts, create and schedule digital content, design promotional materials, photograph and record events, edit photos and videos, maintain Wix websites, support digital marketing campaigns, and track content performance. The role also coordinates with staff and community partners, supports virtual events, maintains communication files, and ensures content is accurate, accessible, branded, and appropriate for public audiences.

Analyzes Canadian pension and benefits requirements, documents business and system specifications, configures CPAS v5 plan rules, and bridges clients with programming teams. Responsibilities include client relationship management, support, training, implementation participation, process improvement, quality assurance, compliance testing, defect tracking, release documentation, and invoicing support. The role manages multiple client tasks and helps deliver accurate, effective technology solutions for defined benefit and defined contribution pension plans.

Manages the Client Relations department, including client relationships, new service development, implementation projects, personnel, workflows, policies, reporting, fund transfers, and client issue resolution. Coordinates training, supports system enhancements with Project Management and IT, interprets tax ordinances, establishes departmental goals, and conducts employee evaluations.

Provides advanced helpdesk support for court case management and jury software. Responsibilities include expert triage, ticket prioritization and resolution, application troubleshooting, configuration changes, outage communications, knowledge-base development, data analysis, scripting assistance, and coordination with application and hosting operations teams.

Leads business operations initiatives across Finance, Tax, and Forms functions, partnering with executive, finance, sales, and revenue leaders to improve profitability, efficiency, forecasting, budgeting, and process consistency. Oversees strategic projects, change management, performance measurement, reporting, training, incentives, and technology-enabled operations. Requires cross-functional leadership, project and contract expertise, and familiarity with Salesforce, CPQ, Replicon, ServiceNow, and Excel.

Leads the Database Administration team and owns the availability, performance, security, scalability, backup, and disaster recovery of Microsoft SQL Server environments across cloud, SaaS, and on-premises deployments. Manages hiring, mentoring, on-call operations, incident remediation, and technical standards. Partners with Product and Engineering on architecture, migrations, modernization, governance, data quality, compliance, and customer data-handling requirements for government systems.

Provides technical support to taxpayers by phone and email, troubleshooting issues, guiding users through solutions, documenting interactions, and collaborating with peers and development teams. The role requires customer service or technical support experience, Windows proficiency, softphone operation, strong communication, multitasking, and problem-solving skills in an on-site office environment.