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Coordinates onboarding, hands-on training, continuous development, and coaching for Retail Operations staff. The Learning Specialist maintains training materials, creates onboarding plans and digital learning resources, tracks participation and outcomes, evaluates training effectiveness, supports compliance preparation, and collaborates with managers and leadership to improve employee capability and performance. The role requires consistent regional travel and flexibility for retail scheduling, including occasional evenings and weekends.

Reconciles store sales, paperwork, bank transactions, cash receipts, credit card deposits, and accounts receivable sub-ledgers. Generates and processes invoices for contract, rehabilitation services, and recycling sales; enters authorizations and exchanges data with the OOD database. Supports accounts payable invoice processing, cafe sales reconciliation, clerical duties, and accounting staff as needed.

Maintains financial records, prepares journal entries, reconciles accounts, supports month-end and year-end close, maintains fixed asset and lease ledgers, prepares financial reports, monitors grant budgets, and assists with audits, compliance reporting, and process improvements.

The Controller oversees accounting operations, financial reporting, reconciliations, audits, internal controls, grant compliance, budgeting, forecasting, and regulatory filings. Reporting to the CFO, this role leads and develops the accounting team, ensures GAAP compliance, supports executive and board reporting, manages audit relationships, and improves financial processes and systems. The Controller also monitors cash flow, restricted funds, budgets, and organizational financial performance.

Provides high-level administrative and operational support to the Director of GoodLife Services. Responsibilities include calendar and travel management, meeting preparation, stakeholder communication, project coordination, event planning, confidential records management, budget and invoice tracking, billing, reporting, and strategic data analysis. The role also coordinates cross-functional initiatives and performs special projects in support of organizational objectives.