Ohio Valley Goodwill Industries (OVGI) is a social enterprise nonprofit organization with a mission to remove barriers, empower individuals, and elevate human potential. This is realized through workforce development, assistance and support of individuals with disabilities, supporting and housing veterans, job coaching, and so much more. Donations of goods sold in our retail stores fuels the ability to support our mission.
At OVGI, you will join a team of over 900 employees deeply dedicated to our mission and service to others. Our team is passionate and powerful and driven to supporting the vision of a community where everyone has the opportunity to make an impact.Overview
The Employee Relations Specialist focuses on maintaining positive employer–employee relationships, addressing grievances, and ensuring adherence to policies and labor laws, helping to make Ohio Valley Goodwill Industries a great place to work. This position is a key resource for conflict resolution, policy interpretation, and employee engagement. You will work alongside a team of Employee Engagement professionals who support the organization to maximize our people engine.
Essential Duties
- Act as the front door of Human Resources for employees and managers, ensuring they work in concert while helping to investigate and resolve disputes and conflict.
- Conduct investigations into harassment, discrimination, and policy violations.
- Mediate disputes between employees and managers or other employees.
- Advise supervisors and managers on performance issues, discipline, and termination decisions.
- Ensure compliance with OVGI policies and employment and other licensing regulations.
- Ensure investigations and documentation is completed and filed in a timely manner.
- Assist in developing and implementing OVGI policies and procedures.
- Maintain confidential documentation of cases and outcomes.
- Support employee engagement initiatives, surveys, and feedback programs.
- Other duties as may be assigned.
Required Skills and Qualifications
- Bachelor’s degree in HR, business administration, labor relations, or related field or equivalent in experience.
- At least 2 years of HR or employee relations experience.
- Knowledge of employment laws and labor regulations.
- Strong communication, interpersonal, and conflict-resolution skills.
- Strong critical thinking and investigative skills.
- Ability to maintain confidentiality and handle sensitive information.
- Valid driver’s license and reliable transportation needed.
- Preferred certifications: SHRM-CP or PHR.
Work Environment
You will work onsite daily in an office setting. Additionally, you will interact with employees in warehouse and retail settings. The ability and willingness to travel to OVGI stores and locations as needed is required.
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
***Great People Know Great People!***
Internal employees can earn a $300 referral bonus by referring a candidate who is hired and completes 90 days of employment. To ensure you receive credit for your referral, please have the candidate include your full name on their application. Start referring today!
EEO Employer/Vet/Disabled
Skills Required
- Bachelor's degree in human resources, business administration, labor relations, or a related field, or equivalent experience
- At least 2 years of HR or employee relations experience
- Knowledge of employment laws and labor regulations
- Strong communication and interpersonal skills
- Conflict-resolution skills
- Critical thinking and investigative skills
- Ability to maintain confidentiality and handle sensitive information
- Valid driver's license and reliable transportation
- SHRM-CP or PHR certification
- Ability and willingness to work onsite daily
- Ability and willingness to travel to stores and organizational locations as needed
What We Do
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information. The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information. Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
