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Leads global product management and design for custom-built and SaaS legal practice solutions. Defines product vision, roadmaps, requirements, UX strategy, user research, pilots, vendor relationships, and client-facing AI-enabled offerings. Manages multidisciplinary teams, budgets, stakeholder alignment, product lifecycle improvements, and adoption strategies across the firm.

Performs staff-level accounting activities, including journal entries, general ledger analysis, balance sheet and bank reconciliations, disbursement processing, escrow accounting, online banking transactions, cash reporting, and monthly close activities. The role requires communication with accounting teams, accuracy, organization, and deadline management.

Administer and support the Firm’s iManage document management environment, including workspace governance, cloud services, ethical walls, integrations, REST API automation, upgrades, testing, reporting, and troubleshooting. Engage attorneys and business teams through training, documentation, communications, and workflow guidance. Partner with Information Governance, IT, vendors, and stakeholders to improve adoption, security, compliance, support processes, and information management across the Firm.

Develops knowledge strategy and resources for exempt organizations and personal planning legal practices. Evaluates and supports AI and legal technology adoption, creates precedents and training materials, monitors legislative and legal developments, publishes client alerts, maintains practice intelligence dashboards, supports pitches and RFPs, and mentors attorneys on legal research and knowledge resources.

Leads the firm-wide AI governance and risk program, developing policies, standards, controls, evaluation processes, and vendor due diligence. The role manages AI risks across the lifecycle, including privacy, cybersecurity, compliance, ethics, and third-party risk. It monitors global AI regulations, advises partners and senior leadership, coordinates with legal, security, information governance, and technology teams, and drives responsible AI training, awareness, and adoption across the firm.

Develop and lead enterprise security architecture across on-premises, cloud, and containerized environments. Establish security standards, roadmaps, hardening practices, and AI security controls; review architectures, guide implementations, evaluate security tools, and mitigate technology risks. Advise business and engineering stakeholders, oversee proof-of-concepts and integrations, monitor security effectiveness, and address emerging cyber threats through threat intelligence and strategic risk management.

Lead strategy and execution of litigation submissions to major legal directories (Chambers, Legal 500, Benchmark, etc.). Manage submission content, researcher interviews, reference outreach, results tracking, and a centralized litigation matter database. Partner with litigators, practice leaders, and CDE teams to develop narratives, benchmark rankings, and train stakeholders to improve department visibility and rankings.

Processes high-volume attorney client bills, reviews pre-bills, applies credits and write-offs, manages complex and electronic billing, resolves discrepancies, and supports partners, clients, collections, and Finance. The role prepares billing reports and schedules, maintains audit-ready records, assists with compliance and billing-system improvements, and supports month-end and year-end cycles.

Manage the firm’s learning management system, including configuration, permissions, content organization, governance, troubleshooting, vendor coordination, and system optimization. Lead end-user training, documentation, change management, and support for administrators and learners. Analyze LMS engagement, utilization, and user data to produce actionable business intelligence and improve learning strategy, system performance, and user experience.

Lead development and execution of infrastructure security strategy and roadmap across on-prem, cloud, and hybrid environments. Establish standards, implement controls (servers, endpoints, network, cloud, containers), drive automation (IaC, policy-as-code), manage security tooling lifecycle, measure KPIs/KRIs, remediate risks, mentor engineers, and partner with cross-functional teams to enable secure technology delivery and incident response.