Provide advanced onsite Level II/III technical support for desktops, laptops, mobile devices, printers, conferencing systems and enterprise applications. Administer Microsoft 365, Azure/Entra ID, and Intune; troubleshoot Windows and macOS endpoints; manage account lifecycle, patching, imaging, and security remediation; document work in Zendesk and collaborate on IT projects and upgrades.

Travel to Florida multifamily communities to stabilize underperforming sites: execute stabilization plans, drive leasing and collections, fill on-site roles as needed, enforce systems and processes, correct execution breakdowns, and meet occupancy, delinquency, and rate targets while maintaining resident service standards.

Lead paid and organic social media strategy and execution across multiple brands. Create and publish content, manage Meta advertising campaigns, analyze performance, oversee reputation management, write communications and press materials, coordinate cross-team initiatives, train onsite teams, and develop playbooks to support leasing, occupancy, recruitment, and corporate branding goals.