VP of Operations in Gainesville, FL

The Collier Companies is seeking a Vice President of Operations!

This is an on-site role, reporting out of The Collier Companies Florida Home Office in Gainesville, which offers beautiful natural areas, a temperate climate, and tremendous educational, cultural, and commercial opportunities. Gainesville was recently ranked as one of the top 10 places to live in the United States.

The Collier Companies (TCC) owns 12,000 Apartment Homes primarily in Florida and was founded by and is essentially wholly owned by a single entrepreneurial individual who serves as Executive Chair. In addition to its current holdings, TCC is committed to doubling in size in the coming decade via new development. TCC operates its portfolio through CCMT, a captive management company, that has two VPs reporting to a President of Operations who in turn reports to TCC’s overall CEO.

The Vice President of Operations position requires a high level of professionalism, critical thinking, emotional intelligence, and operational expertise. This leader is responsible for motivating, developing, and holding accountable a talented team of Regional Community Managers and Regional Service Managers to consistently meet and exceed company goals and objectives.

The Vice President of Operations has direct operational oversight of approximately 5,000+ apartment homes across a diverse portfolio of Luxury Multifamily, Student Housing, and Workforce Housing communities, while also providing leadership and strategic support across the Company’s broader portfolio of more than 12,000 apartment homes located throughout multiple Southeast markets.

Primary responsibilities include direct leadership and development of the regional management team and overall accountability for property performance, including monthly financial results, revenue and NOI growth, occupancy and leasing performance, resident experience, maintenance operations, capital improvements, asset preservation, and execution of Company standards and initiatives. The Vice President of Operations is expected to identify opportunities, solve problems proactively, drive accountability, develop future leaders, and ensure consistent operational excellence across communities and markets.

The primary focus of this position is to maximize the potential of the assigned real estate portfolio of approximately 50+ communities. This position has complete responsibility for all phases of the property management function. The Vice President of Operations is involved in the lease-up of new developments and successful integration of new acquisitions to The Collier Companies. Through successful leadership and communication, the successful candidate will coordinate activities in such functional areas as property operations, financial planning, strategic market positioning, and product marketing. The position manages a group of Regional Community Managers who have Senior Community Managers and/or Community Managers reporting to them. Must be flexible and adaptive to the ever-changing market and the owner's objectives and company goals.

Are you a born leader who instills confidence in those you mentor?

Essential Functions:

• Oversee financial plans for each assigned region and ensure profitability with a focus on revenue growth generation versus expense control.

• Mentor and develop all regional managers while growing the team to perform more autonomously.

• Identify and communicate achievable goals and resource challenges to achieve goals with recommended solution options.

• Maintain awareness of individual markets to stay abreast of trends in leasing, staffing, product conditions, supply, and customer traffic influencers (ex. University enrollment and or large employer added to the marketplace).

• Be a leader by example. Foster communication, collaboration, flexibility, open frame, and a productive team environment in our communities and with corporate Home Office Team Members.

• Maintain up-to-date awareness of industry compliance, code, and legal issues.

• Must be flexible and adaptive to the ever-changing market and the owner's objectives and company goals.

Perks – The Good Stuff:

• The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.

• Up to 24 days off during your first year with an annual increase!

• Stylish TCC logo attire provided

• Comprehensive Medical, Dental & Vision Insurance

• Group and supplemental Life Insurance policy options

• Healthcare reimbursement account & legal services insurance.

Our Commitment to You – Our Greatest Asset: 

The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you are someone who welcomes responsibility and enjoys getting involved, you’ll fit right in.

Knowledge, Skills, Abilities, and Qualifications:

• Strong Emotional Intelligence or EQ

• Critical thinking skills

• Solutions oriented thinker

• Intuitive leadership skills

• Excellent skills in verbal and written communication

• Strong ethical code

• An entrepreneurial creative frame

• High energy and ambition

• A natural tendency to look forward

• An ability to extend high-level thinking to all levels of the organization

• A willingness to get involved and a positive frame

• Alignment with our core values

• Demonstrated experience in leading teams of 50+ persons for 3 years or more

• A history of achievement in improving customer satisfaction scores

• Ability to collaborate and work well in a team environment

• Ability to flex and adapt to a changing environment

• A track record for goal setting and meeting or exceeding targets

• Experience overseeing financial plan development, forecasting, and delivery

• A successful history of implementing company-driven programs and initiatives

• Experience in walking communities and observing improvement opportunities

• Solution based problem-solving techniques focused on systemic corrections

• Experience in overseeing the execution of large capital improvement programs

• A history of marketing plan development and execution

• A focus on social media and reputation management

• Confidence in managing diversity with team members, product types, and markets

• Seek challenges and new opportunities

• Must have a valid in-state driver's license and transportation.

Working Environment:

• Typical office setting.

• Physical demands include walking, driving, standing, sitting, stooping, crouching, reaching, stretching, and climbing stairs.

• Outdoor activities and commuting from one apartment to another or one building to another.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Culture – How We’re Different:

The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our teams well, honoring their achievements, and promoting from within. Our team is highly focused on both personal and professional growth, building a strong relationship with our residents, and creating an environment that each of our residents can call home.

• At The Collier Companies, we recognize TEAM MEMBERS for being the foundation of our success which aligns with our internal mission statement PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES.
• Our external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS.
• We are good STEWARDS to each other, believe in collaboration and support one another to achieve our missions.
• We PRIDE ourselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”, written by Stephen Covey.
• The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing our I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that we implement via IIT (I Intend To ____)
• We are committed to ONGOING LEARNING – At The Collier Companies & sponsor book clubs, training, and mentorship to support the professional and personal growth of our team.
• We also have our internal learning program called Collier College that is based on the structure and teachings from the Nathan Collier Master of Science in Real Estate program at the University of Florida.
• GROWTH – We have a goal to double in size within the coming decade! Our team members have a FIRE IN THE BELLY and hold the torch with a BURNING SENSE OF URGENCY!
• We bring STABILITY into the marketplace and to our residents with a LONG-TERM HOLD strategy. This benefits our human capital, finances, and customer experience.
• ROOTED – We are privately owned and have been in business since the 1970’s. We currently own and manage over 12,000 apartment homes and we’re pacing over 1,000 new apartment home construction starts each year.

At The Collier Companies, it is all about people. Our Residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. When someone lives in one of our communities, they are entrusting us with providing their Home, something fundamental to their emotional, spiritual, and physical well-being and we consider that both a wonderful Honor and a significant Duty that we are passionate about. We ask all that join us to commit to doing likewise.

PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS WHILE SUPPORTING TEAM MEMBERS TO BECOME THEIR BEST SELVES

Background checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate assessment.

These are required steps in the hiring process.

The Collier Companies is an Equal Opportunity Employer