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Assess and design remediation and target architectures for ~55 mainframe applications, define high-level hardware, database, networking and application designs, and lead migrations to server or cloud platforms.

Provide global first-response support for a mission-critical Windows tool: triage and reproduce issues, monitor logs, restart services/servers/databases, file bugs in TFS/Rally, and maintain user documentation and FAQs.

Support enforcement of the patching pipeline, ensuring security and non-security patches are applied. Create documentation for technical and non-technical audiences, prioritize competing work with minimal oversight, and use standard Office tools (Excel) for tracking and reporting.

Design, develop, debug, and maintain Windows/Linux/Android applications using C/C++ and Java. Contribute to architecture and design reviews, implement SDKs/APIs, work with HTTPS and network transport protocols, and follow SDLC/Agile/Waterfall processes while collaborating in a team environment.

Administer and upgrade FileNet systems, apply fixes/patches, migrate Image Services documents, perform reconciliation reporting, monitor and troubleshoot systems, and maintain document classes, security, recovery, and repository operations.

Manage and optimize Oracle databases (10g/11g/12c): backups, recovery, performance tuning, security, installation/upgrades, and disaster recovery. Support production incidents, provide after-hours on-call coverage, document activity, and mentor team members.

Serve as VoIP SME responsible for design, implementation, configuration, and support of enterprise IP and TDM telephone systems. Provide roadmap, staging, troubleshooting, maintenance, asset management, capacity planning, and collaborate on network/voice projects.

Lead design and development of Salesforce solutions, implement custom Apex code and Lightning components, integrate Salesforce with ERP systems (SAP/Oracle), guide developers, apply Apex best practices, and build large-scale enterprise business applications.

Lead design, implementation, and support of large SAN/NAS storage environments. Provide architecture specs, vendor coordination, fourth-level support, troubleshooting of hardware/software (Fibre Channel, SCSI, ESCON), and develop standards, procedures, and storage solutions to ensure availability, performance, and protection in virtualized VMware infrastructures.

Mid-level/Senior Network Access Control (NAC) engineer to support BYOD devices: operate and maintain NAC tool (ForeScout CounterACT), troubleshoot incidents, deliver routine reports, implement changes/plugins, ensure minimum software/firmware currency, and coordinate with security and other teams. Requires participation in meetings, ticket-based issue resolution, and real-time incident support.