Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Senior VoIP Engineer - On behalf of our client in the maintenance and repair services industry, Procom Services is looking for one Senior VoIP Engineer.
Senior VoIP Engineer Job Details
- Serves as the subject matter expert and is responsible for all aspects of IP-based telephone systems for the enterprise voice network
- Provides strategic technical direction, roadmap design, installation, and configuration of all IP-based PBX telephone systems/services
- Responsible for design, staging, configuration, implementation, and support for VoIP installations as necessary
- Provides day-to-day support, proactive maintenance, and performs independent complex system troubleshooting
- Practices telephony asset management, including maintenance of component inventory and related documentation and technical specifications information
- Identifies capacity and performance issues to ensure uninterrupted service
- Assists the Senior Network Engineer in planning, design, tasks, and projects as needed
Senior VoIP Engineer Mandatory Skills
- 7+ years of experience designing, configuring, and implementing enterprise-class VoIP and TDM-based voice networks
- Hands-on experience with voice and data products including Cisco Unified Communications Manager / Call Manager (ver 11 preferred) , Cisco Voice Gateways, Cisco Unified Border Elements (CUBEs), and Survivable Remote Site Telephony (SRST) functionality, VoIP troubleshooting tools, Cisco Routers and Cisco Switches
- Understanding of Voice/VoIP service provisioning methods, service delivery, SLA metrics, and procedures
- 7+ years of experience designing, configuring and troubleshooting large enterprise MPLS converged (voice, video & data) networks
- 7+ years of demonstrated ability supporting complex voice, video and data converged networks
- Experience implementing QoS/CoS policies and priority queuing - WAN & LAN
- Understanding of VOIP protocols and Codecs SIP, RTP, T.38 G.711 G.729.a, H.323
- Minimum of current Cisco CCVP required Willing to work overtime and on-call as necessary to meet organizational needs
Senior VoIP Engineer Nice to Have Skills
· Understanding of enterprise architectures, routing, and transport protocols IPSLA & Netflow monitoring/management
· Some travel (<15%) required
Senior VoIP Engineer Start Date
July 2016
Senior VoIP Engineer Assignment Length
Direct Hire
Additional InformationAll your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
Skills Required
- 7+ years designing, configuring, and implementing enterprise-class VoIP and TDM-based voice networks
- Hands-on experience with Cisco Unified Communications Manager / Call Manager (v11 preferred)
- Experience with Cisco Voice Gateways, Cisco Unified Border Elements (CUBEs), and Survivable Remote Site Telephony (SRST)
- Experience with VoIP troubleshooting tools, Cisco Routers and Cisco Switches
- Understanding of Voice/VoIP service provisioning methods, service delivery, and SLA metrics
- 7+ years designing, configuring and troubleshooting large enterprise MPLS converged (voice, video & data) networks
- 7+ years supporting complex voice, video and data converged networks
- Experience implementing QoS/CoS policies and priority queuing on WAN & LAN
- Understanding of VOIP protocols and codecs: SIP, RTP, T.38, G.711, G.729.a, H.323
- Current Cisco CCVP certification
- Willingness to work overtime and be on-call as necessary
- Understanding of enterprise architectures, routing, and transport protocols including IPSLA & NetFlow monitoring/management
- Ability to travel up to 15%
What We Do
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.
