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Supports customer accounts for accreditation and clinical registry programs, including onboarding, renewals, inquiries, contracts, amendments, invoicing, payment processing, data maintenance, and document storage. The role uses Salesforce and related systems to maintain customer and opportunity records, collaborates across departments, and provides clear customer communications. It also supports process improvement and may require attendance at one annual off-site meeting.

Provides legal and contractual support for nonprofit programs and operations, including drafting, reviewing, negotiating, executing, and managing contracts. Advises business leaders on compliance, risk, intellectual property, tax-exempt requirements, privacy, and regulatory matters. Maintains contract templates, records, approval processes, and compliance workflows while conducting legal research and supporting strategic initiatives.

Manages ACC domestic Chapters and advises volunteer leaders on governance, operations, finances, programming, compliance, and strategic priorities. Oversees Chapter Executive recruitment, grants, meetings, member engagement, process improvements, and operational planning. Serves as a liaison among Chapters, the Board of Governors, ACC staff, vendors, and stakeholders while analyzing trends and recommending improvements.

Administer benefits, wellness, leave programs, HRIS, and payroll reconciliation. Serve as primary HR inbox administrator, coordinate vendors and open enrollment, conduct audits, ensure compliance with employment and benefits regulations, analyze data to improve programs, and support HR operations, onboarding, and system enhancements.

Manage paid social and search campaigns end-to-end (setup, QA, tracking, optimization), maintain campaign tracking systems, report performance, support organic social content posting, and collaborate with marketing teams to enforce best practices and improve results.