Top Tech Jobs & Startup Jobs

Provide first-line technical support to customers via phone, troubleshoot issues, document solutions, escalate to Tier II when needed, assist with new user setups, and support customer service queues.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.

Handle high-volume inbound and outbound calls to educate customers about fiber internet, convert leads to sales, schedule appointments, document interactions in a CRM, collaborate with teams, and meet individual sales targets while promoting long-term customer satisfaction.

Field-based sales role selling fiber internet and communications to small and mid-sized businesses. Generate leads via door-to-door prospecting, assess needs, present tailored solutions, manage pipeline in Salesforce, meet monthly sales targets, attend daily team meetings, and represent the company in-market.