Lead and scale charger deployment and O&M programs, maintain internal reporting, streamline processes using data-driven root cause analysis, manage cross-functional projects and partner networks, improve customer support experience and content, and drive operational improvements for large-scale EV charging deployments.

Own end-to-end product design for EV charging experiences across drivers, site hosts and partners. Conduct user research, prototype, build wireframes and visual designs, create and maintain design systems, partner with product and engineering, measure design effectiveness, and drive product launches and improvements.