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Guide couples through floral consultations, recommend designs and non-floral decor, produce itemized quotes, close sales and upsells, manage client relationships, collaborate with team and venues, and monitor industry trends to ensure successful wedding floral execution.

Design, build, and manage L&D programs and the Paycom LMS; partner with managers to extract subject-matter expertise, create multi-format learning (onboarding, e-learning, video, facilitator guides), coach managers to deliver training, measure outcomes, and drive continuous improvement to increase learner effectiveness and retention.

Manage client and event data entry, CRM maintenance, scheduling, client outreach, printing proposals, answering phones, producing booking reports, and supporting the Floral Director with administrative tasks.

Maintain and organize floral inventory, ensure quality control, and execute event setups and strikes. Safely transport materials, enforce safety/compliance, and coordinate with the Operations Lead to meet event deadlines.

Guide couples through consultations to design wedding floral arrangements, create itemized quotes, upsell services, manage client relationships, coordinate with team and vendors, and stay current on industry trends to ensure flawless event execution.

Manage lead-driven sales cycles to book venues: respond to inquiries, conduct tours, negotiate and prepare contracts, collect payments, maintain CRM records, meet sales targets, travel regionally, and provide excellent client service.