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Lead change-management strategy and communications, develop performance metrics and dashboards, conduct business case analyses and IBRs, design performance management programs, build/optimize database tools (Access), identify risks and recommend mitigation, and support project management aligned with DHS priorities.

Support communication development, business analysis, and process improvement; map data workflows; provide SQL/VBA/Python data support; develop dashboards and reports; coordinate meetings and program communications.

Provide executive-level strategic planning, process improvement, and performance management guidance aligned with DHS directives. Facilitate senior strategy sessions, coach leadership, oversee program/project management support, and respond rapidly to technical issues to advance senior leader priorities.

Lead project definition and management for change management, communications, and performance programs. Maintain schedules, dashboards, risk logs, and portfolios; draft charters, facilitate teams, recommend corrective actions, and support strategic planning aligned with DHS and national priorities.

Provide onsite EVMS and IMS surveillance for the OPC program: validate EVM reports and IMS, reconcile contractor data, perform analyses, produce executive reports/briefings, apply DCMA/ANSI-EIA-748 standards, and support PMR in identifying cost, schedule, and performance risks.

Lead federal facilities contractor support for DHS/FPS, serving as Key Personnel and single point of contact. Manage program execution, quality assurance, transition, budgets, schedules, stakeholder engagement, build-outs/reconfigurations, O&M delivery, reporting, and a multidisciplinary team across the federal real property portfolio while ensuring regulatory compliance and performance to PWS AQLs.

Senior business analysis and facilitation SME responsible for analyzing USCIS business processes, gathering and documenting requirements, facilitating cross-functional sessions, implementing Lean/Agile frameworks, supporting development and UAT, and driving SAVE and E-Verify optimizations to improve operational performance and system integration across USCIS and DHS.

Manage contractor work as single point of contact for KO/COR for the OPC program. Oversee SharePoint database, IMS, EVM/EVMS surveillance, TSM deficiency management, ILS outfitting, timekeeping and invoicing processes, lead distributed teams, produce executive briefings, ensure compliance with DHS rules, and support COR with technical and administrative tasks.

Provides documentation, writing, briefing, task-tracking, and meeting support for the USCG Offshore Patrol Cutter Program Office. Produces presentations, reports, meeting notes, POA&Ms, and program documentation; researches and consolidates data; coordinates with senior military and civilian staff; supports ceremonial and lessons-learned reporting.