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Maintain a secure, organized testing environment by setting up stations, explaining rules, monitoring exams for academic integrity, documenting incidents, collecting materials, logging sessions, and assisting with scheduling and office tasks while supporting ADA accommodations.

Administers federal and state student financial aid programs, managing data entry and file maintenance in Campus Vue, FAME, Direct Loan/COD, and NSLDS. Performs need analysis, packaging, R2T4 calculations, disbursements, refunds, verification, and initial compliance reviews. Coordinates with campus personnel, reports suspected non-compliance, and ensures accurate reconciliations and regulatory adherence.

Provide L1/L2 hardware and software support to students, faculty, and administration. Diagnose, repair, install, and configure computers, servers, printers/scanners, and campus cabling. Track and prioritize requests in a ticketing system, maintain IT supplies, perform server updates, document procedures, set up user accounts, and educate staff on equipment and software. Evening and occasional weekend hours required.