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Create and maintain mechanical part models, drawings, labels, bills of material, manuals, and technical documentation across PLM and ERP systems. Manage engineering change notices using Autodesk Vault and Microsoft Dynamics 365, support marketing materials with rendered images, administer Autodesk licenses, and collaborate cross-functionally. The role requires knowledge of mechanical design, manufacturing processes, technical drawings, mathematics, and attention to detail.

Ensures fire suppression products meet applicable standards and regulations across global markets. Responsibilities include researching compliance requirements, coordinating product approvals with agencies such as UL and FM, reviewing design changes, supporting audits, preparing technical documentation, and providing certification materials to sales teams and customers. The role collaborates with quality, trade compliance, product management, procurement, product development, and sales teams.

Support daily accounting operations; lead month- and year-end close; prepare and review financial statements and management reports; perform account reconciliations and fixed-asset management; oversee multi-site payroll operations and compliance; support budgeting, forecasting, audits, and process improvements with plant accounting teams.

Support LPG sales across the Eastern US by generating and qualifying leads, coordinating quotes, maintaining CRM data, preparing sales materials, supporting account analysis and reporting, and collaborating with Sales, Marketing, and Commercial Operations to drive customer engagement and growth.

Provide in-person and remote IT support across office and manufacturing environments: troubleshoot hardware, software, printers, and network issues; manage desktops/laptops, switches, Active Directory, and Microsoft 365; maintain IT assets and security systems; coordinate vendors and projects; document systems and processes.

Design and optimize molds, patterns, cores, and fixtures for cast metal parts. Maintain tooling drawings and lifecycle records, lead pattern shop engineering for gating/risering, drive root-cause analysis on tooling-related defects, support foundry modernization and trial pours, and coordinate tooling maintenance and capacity planning.

Handle inbound customer inquiries via phone, email, and chat; process orders, RMAs, and credits; use consultative selling to recommend solutions; record interactions in CRM; upsell/cross-sell; collaborate with internal teams; resolve complaints and maintain product knowledge to ensure customer satisfaction.

Drive continuous improvement of machining and assembly processes on the shop floor: troubleshoot CNC/manual machines, optimize cycle times, implement error-proofing and automation, validate equipment/processes, support new product introductions, and train staff while maintaining safety and quality standards.

Develop and optimize CAM programs (2D/3D) for CNC mills and lathes (3-5 axis), design fixtures, manage tooling and program databases, troubleshoot at machines, implement probing, create setup documentation, support operators, and drive continuous improvement for production of large valves and cast components.

Drive regional revenue and market share for plant and industrial products across the Western U.S. Build channel and customer relationships, manage distributor and rep performance, develop territory strategies and pipelines, use CRM and forecasting to convert projects, coordinate cross-functional teams, deliver training, and resolve customer issues to support growth.