Handles internet inquiries, phone calls, emails, and lead follow-up for an automotive dealership. The representative schedules and reschedules sales and service appointments, communicates product benefits, contacts customers about incentives, and maintains follow-up systems to generate visits, sales, repeat business, and referrals. Strong computer and communication skills are required; automotive experience is helpful but not necessary.

Handles inbound and outbound customer communications, schedules sales and service appointments, follows up with leads and no-shows, shares vehicle information and incentives, and maintains CRM records to drive dealership visits, sales, repeat business, and referrals.

Handle inbound and outbound customer inquiries by phone, email, and internet channels. Set and follow up on sales and service appointments, re-engage missed customers, explain vehicle products and incentives, and maintain CRM follow-up to generate repeat and referral business. Provide strong customer service in a fast-paced automotive dealership environment.