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Design and build user interfaces and experiences: create wireframes, storyboards, user flows and prototypes; conduct user research; define design standards; collaborate with analysts and developers; present and defend designs; integrate design process into Agile/Scrum.

Provide Tier II help desk support: troubleshoot and resolve user-reported issues, open and manage tickets to SLA, monitor system reports, resolve production errors in HEAPlus/OnBase/Aztecs and mainframe systems, communicate status to stakeholders, and participate in projects by documenting requirements and performing testing.

Lead Solutions Analyst provides functional design guidance and enterprise architecture direction for a state DMV software suite. Responsibilities include scope definition, design artifact management, migration roadmaps, authoring functional specifications, aligning application and system design, leading releases, mentoring staff, and collaborating with business and technical teams to drive optimization and transformation.

Design, code, test, debug, and deploy web applications using the .NET stack. Create SDM technical documents, perform unit testing, estimate and schedule work, interface with users for requirements and support, and produce status reports. Participate in team meetings and use tools like TFS, MS Project, and SSRS to manage development and deployments.

Design, develop, test and debug web applications and SSRS reports using C#/.NET. Create SSIS packages, T-SQL stored procedures, and SQL jobs. Produce SDM technical documents, unit test, support deployments (MSI), and collaborate with users and team members to deliver enhancements and resolve issues.

Participate in full system lifecycle: analyze requirements, design, code, test, and implement J2EE web applications and integrations. Work with DBMS, application servers, build/release tools, and source control to deliver on-time solutions.

Develop, maintain, and support client/server and web applications through full lifecycle: requirements, design, coding, testing, documentation, reporting, and end-user support. Support fleet data management systems, ensure compatibility with FleetFocus, build reports (Crystal Reports), and provide PC/end-user troubleshooting and training.

Design and develop automated test scripts in QTP, train client staff on QTP scripting, coordinate contractors, perform test analysis, write complex SQL queries, and work in Agile CI environments to ensure software quality.

Onsite Business Analyst to elicit and document business requirements, create use cases, functional specs and wireframes, map and redesign processes, run JAD sessions with stakeholders, communicate between technical and non-technical teams, and coordinate QA testing. Intermediate ETL and Scrum experience required; strong documentation and communication skills expected.

Lead large, technology-based projects end-to-end: define requirements, schedules, budgets, risks and resources; coordinate stakeholders, deliver status reports and artifacts, manage change control, training, and process improvements across multiple concurrent projects.