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Provides operational, administrative, and student services support for undergraduate and graduate academic programs. Responsibilities include student communications, pre-arrival and orientation coordination, financial payment processing, data management and reporting, event logistics, scheduling, and support for student staff and ambassadors. The role also assists with academic program systems, funding requests, alumni outcomes data, campus events, and cross-team operational coverage.

Manage Policy and Impact Team projects connecting research with service providers, philanthropies, government leaders, and other stakeholders. Coordinate research collateral, events, calendars, communications, CRM records, project plans, timelines, and deliverables. Support the Director of Policy and Impact by organizing priorities, preparing meetings, tracking follow-up, improving workflows, and ensuring initiatives remain on track. The role requires strong organization, communication, initiative, and stakeholder coordination in a mission-driven research environment.

Administer and support enterprise Windows and macOS endpoint environments using Intune, MECM, Jamf Pro, Entra ID, and related tools. Troubleshoot complex endpoint, identity, networking, application, and security issues; manage provisioning, compliance, lifecycle processes, and remediation. Develop automation, scripts, reports, and workflows to improve reliability. Partner across IT teams on ServiceNow incident, problem, and change management, documentation, training, endpoint modernization, and continuous improvement.

Develops and executes email and text messaging campaigns for graduate admissions across multiple programs. Manages communications calendars, audience segmentation, messaging timelines, and performance monitoring throughout the admissions cycle. Uses engagement data to optimize timing and content, collaborates with marketing teams to maintain brand alignment, and supports recruitment events with pre- and post-event communications.

Provides executive-level administrative support to the Hesburgh Libraries Dean and Associate Deans. Responsibilities include calendar and travel management, itinerary preparation, expense reimbursements, event logistics, space reservations, catering coordination, budget tracking, supply ordering, inventory control, meeting management, and front-line support for visitors and employees.

Leads short-term and summer study abroad programs, guiding students through advising, applications, orientations, and re-entry. Partners with faculty and academic departments, oversees budgets and documentation, develops recruitment and marketing campaigns, manages communications, and evaluates program effectiveness through assessments and reporting. The role also supports strategic planning, risk management, and continuous improvement of international education programs.

Leads public interest and government career programming for law students and alumni. Provides individualized career counseling, including job-search strategy, networking, application review, interview preparation, and long-term planning. Coordinates recruiting events and outreach to employers and alumni, maintains counseling records, and supports employment data collection and reporting. Develops professional resources and collaborates with the Career Development Office to expand career support initiatives.

Leads operations of the Wideband Test Facility, maintaining high-frequency RF instrumentation and developing test plans for RF, microwave, mm-wave devices, and antennas. Performs transistor, noise parameter, and antenna characterization; integrates RF front ends with SDR and digital signal processing systems; supports custom circuit and PCB prototyping; analyzes experimental data; collaborates with research and industry partners; and communicates findings through reports and presentations. Some travel is required.