Own commercial relationships for mid-market and enterprise SaaS customers, including renewals, pricing, negotiations, expansions, and account growth. Build relationships with stakeholders, advise customers on workflows and product adoption, coordinate onboarding and success planning, support escalations, and surface feedback to Product and leadership. The role also helps establish account management processes in a fast-growing startup.

Full-cycle Account Executive responsible for prospecting, running demos, closing deals, managing renewals, and growing an account book. Work cross-functionally to improve processes, build sales collateral, assist onboarding, forecast pipeline, and travel to meet clients and attend tradeshows. Focus on delighting creative customers and supporting marketing and product initiatives.

Identify and prospect target accounts in media and entertainment, qualify inbound/outbound leads, conduct high-volume personalized outreach, set discovery/demo meetings, maintain CRM records, hand off opportunities to AEs, collaborate on messaging and go-to-market materials, provide market feedback, and support events and outbound process building.