Top Tech Jobs & Startup Jobs

Coordinates administrative tasks and requests, maintains records and company systems, schedules meetings, prepares basic documents and reports, tracks deadlines, communicates with internal teams, and provides general support to managers in a remote environment.

Processes, reviews, organizes, and maintains company documents and records. Enters and updates information in company systems, verifies completeness and accuracy, identifies inconsistencies, and manages digital files. The role requires consistent adherence to procedures, strong attention to detail, computer and spreadsheet skills, and independent work in a remote environment.

Enter, review, update, and organize company data across internal systems and spreadsheets. Identify missing or inconsistent information, correct errors, maintain accurate digital records, follow established procedures, and complete repetitive assignments independently and on time in a remote environment.

Provides remote front-desk and administrative support by responding to calls and inquiries, assisting customers and visitors, directing requests, scheduling appointments, maintaining records, following up on open requests, and delivering professional customer service. The role requires strong communication, organization, computer skills, independent work capability, reliable internet, and U.S. work authorization.

Reviews and processes claims and supporting documents, verifies accuracy and completeness, enters and updates claim information, identifies missing details, follows up on required documentation, maintains accurate records, and escalates issues needing additional review.

Manage B2B SaaS customer implementations from kickoff through launch, including workflow discovery, data connections, integrations, configuration, validation, milestone tracking, risk resolution, and customer communication. Translate requirements for technical and product teams, create onboarding documentation, gather feedback, and improve scalable implementation processes. Collaborate cross-functionally with Customer Success, Product, Engineering, and Sales to accelerate customer adoption.

Coordinate cross-functional software projects from planning through delivery across Product, Engineering, Design, Data, and QA. Translate priorities into milestones and deliverables, track timelines, dependencies, risks, and blockers, facilitate project ceremonies, communicate with stakeholders, maintain documentation, and improve delivery workflows. The role requires strong organization, communication, Agile and software development lifecycle knowledge, and the ability to align distributed teams.

Coordinate daily operational requests across teams, maintain documentation and trackers, manage deadlines and follow-ups, support onboarding and offboarding, coordinate vendors and resources, prepare routine reports, and improve internal workflows. The role partners with Finance, People, IT, Product, and other teams in a remote-first environment while supporting operational initiatives as the company grows.

Manage B2B customer relationships from onboarding through adoption, retention, renewals, and expansion. Guide configuration and product use, monitor engagement and health metrics, conduct business reviews, resolve issues cross-functionally, and communicate customer feedback to internal teams. The role also supports scalable success processes and helps customers gain value from an analytics platform.

Design, build, and maintain data pipelines, ingestion and transformation workflows, SQL-based processes, data models, and cloud data infrastructure for a B2B SaaS analytics platform. Monitor pipeline performance and data quality, troubleshoot failures, document data architecture and business logic, and collaborate with engineering, product, and analytics stakeholders.