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Conduct investigative background checks for licensure applicants, review and analyze applications, request clarifications, develop recommendations, testify at hearings, interview applicants, manage cases to ensure timely processing, and help develop program policies and procedures.

Lead analysis, design, development, implementation, and support of court information systems. Develop technical solutions, write documentation, perform testing, lead requirements sessions, process XML messages, and provide end-user training and support.

Manage and coordinate the Debt Setoff (DSO) program: review and apply payments, develop and deliver training, maintain program manuals, monitor activity, produce reports, support TIP and NPRS applications, and assist with financial reporting and special projects.

Develop and execute statewide marketing, recruitment, and retention strategies for CASA volunteers. Support county programs with communications, media relations, outreach events, promotional materials, surveys, and analytics. Produce newsletters, social media content, press releases, and training; liaise with stakeholders, vendors, and courts; travel statewide to assist recruitment and retention efforts.

Lead network engineer responsible for maintaining statewide LAN/WAN availability and wireless connectivity. Serves as escalation lead for field installs, configures Sophos and Cisco networking/security equipment, assists cabling projects, creates network documentation and diagrams, mentors other engineers, and supports off-shift hours and in-state travel as needed.

Support statewide reporting by collecting, validating, and maintaining statistical and survey data; process datasets in SAS; develop and test reports, dashboards, and data-entry interfaces; assist courts with reporting and training; handle data requests and contribute to analysis, documentation, and mentoring under senior analysts' direction.

Serve as liaison between juvenile probation business partners and vendor during statewide juvenile case management rollout. Support project planning, business process definition, data conversion, UAT coordination, test plan/case development, training curriculum/materials creation, delivery of training, and ongoing application support for JOLTSaz, SWID, and AZYAS. Provide user support, mentoring, and participate in user groups and workgroups, including travel to rural county probation departments.

Lead technical and business/systems analysis for statewide court case management (AJACS). Develop requirements, technical design specs, data and business logic documentation, ensure data quality, QA, and system integrity across Dev/Test/Prod while collaborating with stakeholders, developers, and QA.

Conduct business process and systems analysis for statewide case management systems. Elicit and document requirements, create functional specifications and acceptance criteria, implement standardized workflows, support system configuration, conversions, interfaces, reports, and coordinate with Systems Analysts to translate business needs into technical solutions.

Provide administrative support to the Education Services Division and Division Director, managing files, budgets, travel, purchase orders, correspondence, reports, meeting materials, and COJET records. Coordinate interviews, appointment packets, and special projects; serve as a liaison across court staff and the public; develop and implement support procedures.