Lead strategy, roadmap, lifecycle, and performance for credentialing and healthcare certification product portfolios. Gather user and market insights, define priorities and success metrics, partner cross-functionally to translate priorities into requirements and implementations, monitor financial and operational sustainability, and drive continuous improvement and enterprise product governance.

Manage all phases of EMS examination development and delivery, including item writing, content review, pilot testing, psychometric analysis, vendor coordination, process improvement, and stakeholder communications to ensure secure, evidence-based certification exams.