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Provide support to account management and sales teams while learning client relationship management, project coordination, CRM recordkeeping, quoting, and renewal/upsell processes. Assist with proposals, track customer requests, participate in client/internal meetings, and analyze customer data to identify opportunities.

Establish and manage post-sales customer relationships, create and dispatch service work orders, coordinate schedules with partners, track customer approvals and system notes, assist invoicing and manage customer email inbox, and provide administrative support to Program Managers with weekly reporting and record keeping.

Field sales role generating new customers and upselling existing clients for fire protection inspections and services. Duties include cold/warm calling, site surveys, proposal preparation, client relationship management, pricing review with management, and maintaining a sales pipeline and business plan.