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Sources, attracts, screens, interviews, and hires talent across a designated region. Partners with hiring managers, manages the full recruitment lifecycle, maintains applicant tracking and recruiting metrics, builds talent pipelines, supports compliance with employment laws, represents the company at career events, and advises managers on recruiting and selection best practices.

Supports Account Managers by developing post-sales customer relationships, following up on inspections and additional service needs, responding to phone and email requests, assisting with work orders, directing calls, and completing administrative tasks. The role requires a bachelor’s degree and one to two years of related experience or training, with Microsoft Office proficiency; Microsoft Dynamics 365 experience is preferred.

Manage assigned customer accounts for fire protection inspection, testing, maintenance, and repair services. Build post-sales relationships, coordinate inspection dispatches, monitor schedules, prepare repair proposals, create work orders, communicate timelines, resolve billing and service inquiries, and identify additional service opportunities. Collaborate with service, operations, and billing teams to ensure accurate documentation, timely completion, and customer satisfaction.

Manage construction and technical-services projects from planning through completion. Develop schedules, budgets, resource plans, and documentation; coordinate operations, engineering, procurement, service teams, clients, and leadership; track progress, risks, milestones, and financial performance; resolve issues; manage contracts, change orders, and scope changes; and ensure compliance with safety, regulatory, and company standards. The role includes office and field work and participation in an on-call escalation rotation.

Manage division financials, resource planning, and operational efficiency. Analyze P&L and WIP, adjust staffing, review bids, monitor backlog and bid volume, approve design schedules, and lead weekly operations meetings to align sales and execution.

Field sales role generating new customers and upselling existing clients for fire protection inspections and services. Duties include cold/warm calling, site surveys, proposal preparation, client relationship management, pricing review with management, and maintaining a sales pipeline and business plan.