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Provide support to account management and sales teams while learning client relationship management, project coordination, CRM recordkeeping, quoting, and renewal/upsell processes. Assist with proposals, track customer requests, participate in client/internal meetings, and analyze customer data to identify opportunities.

Support financial planning and analysis by preparing periodic financial reports, forecasts, and presentations; analyze income statement trends and variances; partner with operations and accounting; assist with monthly close, budgets, and strategic initiatives.

Manage daily HR operations including onboarding, employee relations, compliance with federal/state laws, HR recordkeeping, policy administration, performance management support, and HR reporting using HRIS tools.

Answer and direct incoming calls, provide basic information to callers, retrieve and forward voicemail messages, operate standard office equipment, sort/distribute mail as needed, and perform general administrative support for one or multiple divisions.

Manage assigned customer accounts for post-sales support of fire protection systems: coordinate inspections, dispatch work orders, prepare repair proposals, handle billing and inquiries, follow up to ensure satisfaction, and work with service, operations, and billing teams to document and deliver timely services.

Establish and manage post-sales customer relationships, create and dispatch service work orders, coordinate schedules with partners, track customer approvals and system notes, assist invoicing and manage customer email inbox, and provide administrative support to Program Managers with weekly reporting and record keeping.

Provide administrative and clerical support for Fire Alarm and Fire Sprinkler teams: prepare and proofread proposals, inspection reports, and work orders; create purchase orders and invoices; maintain project files and digital records; schedule and communicate with customers; coordinate vendors; and support NFPA/AHJ compliance. Perform general office tasks such as answering phones and greeting visitors.

Provide administrative and clerical support to Fire Alarm and Fire Sprinkler teams, including preparing and proofreading proposals, inspection reports, work orders, purchase orders, and invoices; maintain project files and digital records; coordinate scheduling and customer communication; support NFPA/AHJ inspection documentation and vendor coordination; handle general office duties like answering phones and greeting visitors.

Provide administrative support including filing, report and presentation generation, scheduling and confirming jobs, customer account setup and updates, call screening, follow-up on job completion and paperwork, quote approval handling, and general office tasks using Microsoft Office and Service Trade.

Field sales role generating new customers and upselling existing clients for fire protection inspections and services. Duties include cold/warm calling, site surveys, proposal preparation, client relationship management, pricing review with management, and maintaining a sales pipeline and business plan.