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Lead and operate the enterprise IT PMO, govern a complex portfolio (infrastructure, EHR/Epic, AI), establish governance and reporting, supervise PMO staff, manage vendor relationships, and ensure portfolio delivery on scope, schedule, and budget while aligning to organizational goals.

Manage moderate-to-high complexity IT projects across infrastructure, cloud, network, and systems. Own project artifacts, vendor coordination (Rackspace, Palo Alto, Cisco, Azure), stakeholder engagement, BC/DR workstreams, clinic technology rollouts, budget tracking, and PMO standards. Support program leads and mentor coordinators.

Lead and execute integrated, multi-channel marketing strategies to drive enrollment, engagement, revenue, and brand visibility. Manage marketing staff and external partners, oversee content, CRM and analytics, allocate budget and resources, report performance to leadership, and ensure cross-departmental alignment and brand governance.

Lead and execute organization-wide communications and PR strategy for NEMS. Manage media relations, draft press materials, own communications and social media calendars, coordinate press distribution, build media/influencer lists, monitor coverage and metrics, produce content to drive engagement and brand visibility, and present insights to leadership. Support stakeholder relationships and crisis or media inquiries. Bilingual English and Cantonese required.

Build and maintain full-stack, scalable healthcare software using TypeScript, React, and NextJS. Design and integrate RESTful APIs and healthcare standards (FHIR, HL7), manage databases (Postgres, MS SQL), containerize with Docker, collaborate via Git/BitBucket, implement OAuth security patterns, and deliver production-ready, HIPAA-aware services.

Sell Medicare Advantage and Prescription Drug plans by identifying Medicare-eligible prospects, conducting needs analyses and presentations, enrolling members, meeting sales goals, maintaining stakeholder relationships, ensuring CMS compliance, and staying current on Medicare regulations.

Supports HR department with onboarding, new hire orientation, I-9 completion, HRIS data entry and audits, benefits enrollment support, employee inquiries, background check processing, reporting, and general HR administrative tasks.

Coordinate and implement community health projects: develop plans and timelines, manage multiple initiatives, run meetings and presentations, gather healthcare data, support grant/budget/regulatory reporting, document workflows, and assist managers and physician leads.

Perform healthcare data research, analysis, and reporting focused on Epic Tapestry and managed care measures (HEDIS, P4P, HCC/RAF, PMPM). Develop BI reports/dashboards, present insights to stakeholders, handle ad hoc requests, and obtain required Epic and data-model certifications.

Sell Medicare Advantage and Prescription Drug plans by identifying Medicare-eligible prospects, conducting needs analyses and presentations, enrolling members, meeting sales targets, maintaining stakeholder relationships, complying with CMS rules, and staying current on Medicare regulations and market trends.