Supports customers and the sales team by entering orders and forecasts, monitoring order status, coordinating production and delivery dates, handling customer inquiries, preparing shipping documentation, verifying purchase orders and terms, and reporting account status. The role collaborates with materials, purchasing, production, and shipping teams to ensure accurate and timely order fulfillment.

Supports employee relations, HR compliance, recruiting, onboarding, payroll, benefits, leave administration, safety coordination, training compliance, reporting, and employee engagement. The role partners with managers and employees, maintains HR records and audits, administers payroll and benefits processes, coordinates regulatory reporting, and supports manufacturing workforce needs.