Manage enterprise customer relationships, onboarding, product training, platform adoption, support requests, and ongoing communication. Conduct demonstrations and training, document customer needs and interactions, coordinate with product, engineering, and implementation teams, track issues through resolution, gather feedback, and improve the overall customer experience.

Founding individual contributor partnered with the CEO to build pipeline, shape GTM, and close early enterprise deals. Hunt and close complex, consultative sales with C-suite and operations leaders, drive partner co-selling, tailor solutions for site selection/talent/delivery, and feed field intelligence into product, pricing, and messaging. Operate independently in a founder-led environment and maintain transparent opportunity management.