Provide technical support to end-users by troubleshooting hardware, software, and network issues; manage user accounts and IT assets; install and configure devices and software; document incidents and escalate complex problems; assist with procurement, setup, and decommissioning of equipment. Role is for students and lasts up to six months.

Provide end-user technical support for hardware, software, and network issues; troubleshoot and resolve incidents within SLAs; manage user accounts and IT assets; assist with device setup, software installs, system maintenance, documentation, and end-user training; escalate complex issues to other IT teams or vendors.