Manages organizational IT infrastructure, including networks, servers, storage, hardware, software, security, and system performance. Leads IT projects from planning through delivery, manages support processes and escalations, troubleshoots technical issues, coordinates vendors, and ensures service reliability. Supervises and develops the IT Support team, promotes collaboration and continuous learning, and aligns technology strategies with business objectives, governance requirements, compliance standards, and data privacy regulations.

Provide technical support to end-users by troubleshooting hardware, software, and network issues; manage user accounts and IT assets; install and configure devices and software; document incidents and escalate complex problems; assist with procurement, setup, and decommissioning of equipment. Role is for students and lasts up to six months.