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Leads implementation of mobile video solutions, managing project scope, schedules, budgets, resources, risks, change orders, and customer satisfaction. Coordinates project teams, communicates with customers and senior stakeholders, conducts project reviews, prepares management reports, and oversees project profitability. Requires familiarity with project management standards such as PMBOK or PRINCE2, strong presentation and negotiation skills, and willingness to pass customer-required fingerprint background checks.

Design and build data processing pipelines for machine learning, manage algorithms on cloud infrastructure, and implement data science algorithms effectively.

Follow up with leads, conduct outbound call cadences, educate prospects, identify opportunities, build sales pipeline, re-engage inactive leads, collaborate with territory sellers, and record prospect interactions in the CRM. The role supports Motorola Solutions’ North American Government Sales organization and requires strong communication, organization, motivation, and teamwork.

Manage the lifecycle of software and solution launches from portfolio approval through post-launch. Build and track launch plans, milestones, risks, dependencies, and stakeholder deliverables. Coordinate Product Management, Engineering, Marketing, Sales, Finance, Legal, Services, and other teams to ensure launch readiness, alignment, communication, and successful customer outcomes. Anticipate issues, manage escalations, develop contingencies, and improve launch processes and tools.

Manages customer contracts, service delivery, SLA compliance, renewals, escalations, and technical support for video solutions. Acts as the primary customer contact, coordinates field and technical resources, oversees changes and upgrades, maintains service documentation, supports transitions from implementation to warranty, and develops trusted customer relationships. The role also identifies service growth opportunities, ensures regulatory and data-security practices, and collaborates with sales, engineering, deployment, and customer success teams.

Build, secure, deploy, and maintain scalable private and public cloud infrastructure supporting highly available NG911 systems. Responsibilities include automating deployment, scaling, monitoring, and disaster recovery; managing Kubernetes containers, Helm, CI/CD pipelines, relational databases, developer tooling, and system performance. The role also involves troubleshooting, testing, software integration, compliance, documentation, and collaboration with cross-functional Agile teams.

Design, implement, and test software for land mobile wireless communications as part of a Scrum team. Provide technical guidance, collaborate with cross-functional teams, work with virtualization on Linux, apply CI/CD and DevOps practices, and perform hands-on hardware and lab testing. Participate in Agile development and drive continuous improvement across the software lifecycle.

Provide 24/7 NOC technical support for video security, servers, and IP networks. Troubleshoot complex issues, manage escalations, document cases using KCS, communicate status to stakeholders, mentor colleagues, and collaborate with engineering to resolve prioritized incidents.

Design and implement ML solutions for wireless communications using SDR-captured RF data. Combine signal processing, statistics, and ML to build prototypes and scalable systems from edge devices to cloud, collaborating with UX and infrastructure teams.

Build sales pipeline for Motorola Solutions’ North American Government Sales organization by following up on leads, conducting outbound call cadences, educating prospects, identifying opportunities, re-engaging dormant leads, collaborating with territory sales professionals, and documenting interactions in the CRM.