Top Tech Jobs & Startup Jobs

Manages customer contracts, service delivery, SLAs, renewals, escalations, technical changes, field resources, and support relationships for Motorola video solutions. Serves as the primary customer contact, coordinates internal technical and account teams, ensures contractual compliance, drives issue resolution and customer satisfaction, maintains service documentation, supports transitions from implementation to warranty, and identifies renewal, upsell, and cross-sell opportunities.

Provides Tier II technical support for RapidDeploy cloud SaaS products by managing Zendesk tickets, troubleshooting complex issues with observability tools, monitoring SLAs and KPIs, escalating incidents, documenting software defects, and collaborating with Product and Engineering. The role requires cross-functional communication, customer experience focus, product expertise, and rotational weekend, holiday, and on-call coverage. It is fully remote in the United States and supports public safety and NG911 systems.

Manages direct sales of communications systems to U.S. Department of Defense accounts while serving as a trusted customer adviser. Develops account and go-to-market strategies, identifies customer needs, builds relationships across stakeholders, leads internal teams and partners, allocates resources, and closes major sales. The role requires relocation to Japan or Guam for at least three years and travel of 50–75% within the territory.

Performs manual regression, exploratory, ad-hoc, and system testing for mission-critical communications software. The engineer debugs issues with development teams, triages and documents defects, develops testing scripts for PTT and network performance, and documents product requirements and design decisions. The role is fully onsite in West Los Angeles, supports software quality standards, and may involve rare local travel and lifting test equipment.

Leads mission-critical public safety communications projects from planning through closeout. Manages scope, schedules, budgets, risks, quality, resources, vendors, customer communications, and project performance. Coordinates cross-functional teams, resolves complex issues, drives process improvements, and ensures on-time, on-budget delivery. Requires travel to customer locations across the territory and knowledge of Motorola Astro 25 systems.

Leads B2B SEO and GEO strategy across multiple domains and markets, developing roadmaps, experiments, technical and content optimization initiatives, competitive analyses, and KPI frameworks. Collaborates with marketing, web, UX, analytics, and product teams to improve organic performance and emerging AI search visibility. Translates complex search data into actionable business recommendations and monitors evolving search trends.

Design and engineer mission-critical RF, land mobile radio, microwave, IP networking, and public safety communication systems. Serve as Engineer of Record, conduct design reviews, staging, acceptance testing, upgrades, troubleshooting, and customer meetings. Collaborate with project managers, engineers, technicians, contractors, and vendors across concurrent projects. The role is primarily remote but requires residence in Maryland, Delaware, or Washington, D.C., travel of 25–50%, and the ability to obtain background clearance.

Leads the evolution and delivery of Oracle Order Management systems across on-premise and cloud environments. Responsibilities include managing complex IT projects and cloud migrations, defining functional and technical solutions, partnering with business and IT teams, overseeing development and implementation, prioritizing work, estimating effort, and mentoring operations and production support teams. The role requires deep expertise in Oracle Order Management, Inventory, Pricing, and Customer Master modules, plus experience with Oracle PaaS technologies and Agile delivery.

Owns technical requirements, product backlog, hardware NPI, lifecycle execution, and user experience for electronic warfare and sensing products. Translates tactical mission needs into hardware configurations, software specifications, and operator experiences while coordinating engineering, manufacturing, sales, defense integrators, and customers. Responsibilities include sprint planning, trade-off analysis, field testing, customer integrations, product adoption, and continuous post-launch improvements. Requires expertise in RF communications, signal processing, software-defined radios, and tactical defense applications.

Supports international and sales teams across employee relations, HR compliance, policy interpretation, onboarding, offboarding, investigations, training, performance management, and employee engagement. Maintains personnel records, analyzes HR metrics, advises leaders on employment matters, and contributes to HR initiatives and process improvements. Requires independent judgment, knowledge of employment laws, strong communication, and experience supporting global HR operations.