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The Sales Engineer will provide technical support, conduct product demonstrations, troubleshoot issues, and influence product development for Silvus Technologies' advanced communications solutions.

Partner with global teams to define requirements and KPIs, design and maintain advanced Tableau dashboards, and perform complex SQL-based data extraction. Ensure data governance, automate reporting with Python/Alteryx/SQL, integrate AI/ML outputs for forecasting and anomaly detection, and communicate insights to influence cross-functional stakeholders and executive leadership.

As a System Technologist, provide advanced technical support for Public Safety software, resolve complex issues, and facilitate customer collaboration.

Lead global category strategy for battery cells and packs, manage supplier negotiations, performance, capacity planning, risk mitigation, and cost savings. Drive strategic sourcing projects, supplier capability development, supply continuity planning, and cross-functional design-for-manufacturability initiatives to improve cost, quality, and delivery.

Lead end-to-end deployment of APX Next/N70 radios, smart applications, and Command Central software. Validate orders and radio code plugs, coordinate cross-functional teams, resolve technical issues, maintain project schedules/budgets, and ensure customer satisfaction using PM methodologies and tools (including Airtable and Six Sigma).

The Procurement Category Manager develops and executes procurement strategies for service categories, focusing on supplier management, cost reduction, and stakeholder collaboration.

Lead end-to-end supply planning for North America EMS partners, managing supplier relationships, operational execution, inventory and capacity strategies, and a team of managers. Drive process standardization, strategic initiatives, risk mitigation, and cross-functional alignment to meet revenue targets and improve customer experience. High-frequency regional supplier engagement and regular cross-functional travel.

Supports engineering and manufacturing by sourcing electronic and mechanical components, coordinating vendors, tracking component lifecycle events, and managing qualification plans. Maintains BOMs and technical documentation in ERP/PLM systems, requests supplier quotes and datasheets, and helps prevent supply chain disruptions. Requires strong Excel, organizational, analytical, communication, and cross-functional collaboration skills in a manufacturing or engineering environment.

Build predictive data pipelines, machine learning models, dashboards, and automated decision tools for portfolio strategy. Analyze product performance, costs, monetization, competitive intelligence, customer behavior, and feature opportunities. Govern metrics and data quality using SQL while enabling self-service AI and natural-language data access. Support roadmap prioritization, ROI assessment, initiative tracking, and executive decision-making through advanced analytics and financial modeling.

Deploys and supports public safety command center software for agencies across North America. Leads discovery, business process analysis and reengineering, solution configuration recommendations, training development, user acceptance testing, stakeholder presentations, and coordination with technical teams and project managers. The role supports implementations from inception through completion while ensuring customer requirements, scope, budgets, and timelines are met. Remote work is available, but travel may reach 75%.